You’ve put in the training, received your phlebotomy certification and, as phlebotomists are in high demand, will have a few phlebotomy job interviews lined up and are ready to embark on your career as a phlebotomist. Maybe you’re already a phlebotomist but want to change companies or move up the ladder a rug or two. No matter whether you’re a newbie or a seasoned professional it is important to be well prepared for your phlebotomy job interview.
Phlebotomy Interview Preparation
1. Do some research into the company interviewing you
Knowing something about the company that you’re applying for a job at will always stand you in good stead. If you have taken the time to research the company and find out more about them your interviewer will see that you are really keen on the job they have available. You will also be able to see whether the company is a good fit for you in terms of their size, location and ethos.
2. Adapt your resume to suit the job
Not all phlebotomy jobs are the same. In order to show that you are the ideal person for the job you should look at your resume and tweak it to suit each particular job. Use the job description as a reference to decide what to highlight and remember that using the words and phrases that were used in the job description will make your resume resonate with the interviewer and show that you are the person they are looking for.
3. Prepare for the questions you could be asked
Look at your resume as if you were the employer and come up with possible questions that may arise out of your resume. Why did you leave your previous employer? Why is there a 12-month gap in your resume? Think about these questions as well as the answers well before your meeting.
What To Say In An Interview For Phlebotomy
Before you say anything in your phlebotomy job interview be sure to listen carefully and don’t just blurt out the first thing that comes into your head. One of the major characteristics of a good phlebotomist is to be able to remain calm under pressure. You must reflect this in your interview and take your time to consider each question and the answer.
Throughout the interview try and focus on the following things:
- Your passion for the job. Make sure that it is clear that you are passionate about being a phlebotomist, that you are aware of what an important job it is in the medical profession and in the lives of patients. Especially when it is done well.
- The skills required for the job. As you know, a phlebotomist requires a very specific set of skills. Attention to detail, remaining calm under pressure, following procedure to the letter and an excellent bedside manner are some of them. Make it very clear that you are well-equipped with these skills.
- The atmosphere of the interview. Often when interviewing for a phlebotomy job you will be up against others that have the same qualifications and experience. This means that the decision of who to hire usually boils down to the personal preference of the interviewer. Be nice, show respect and show interest in their particular company by mentioning or asking about things you learned when doing your research.
Common Phlebotomy Job Interview Questions – And Answers
What other phlebotomy positions have you held? What was the working environment like? What were your duties and responsibilities?
Phlebotomists practice in a range of different environments and deal with a myriad of patients. Blood donor phlebotomists, laboratory phlebotomists, mobile phlebotomists and technical phlebotomists all operate in very different contexts that each have their own set of challenges as well as skills.
This question is asked to ascertain your level of experience, whether you have any specialties and what types of equipment you have experience working with. It is also used to establish whether you are as able to deal with a geriatric patient as you are with a newborn and their parents, as well as the type of environment you are used to working in.
When a patient is donating blood or plasma how do you know when they are having a negative reaction to it?
This is one of the questions a phlebotomist should be able to answer without batting an eyelid so an interviewer will expect you to be aware of the most common ones at least. For example, donors can feel dizzy and nauseous and even faint during the procedure or a bump can develop at the needle site and bleeding may not stop.
As a professional phlebotomist you will know what these signs are, what causes them and be able to clearly and confidently explain how you would handle the various situations.
Have you had experience labeling and recording samples and why is this process important?
Labeling blood samples and donations is one of the main responsibilities of a phlebotomist. Not only do they need to understand the technical aspects of the process, they must also show absolute respect for the policies and procedures required.
This is an opportunity for you to not only emphasize your impeccable attention to detail but also your understanding of the fact that each company, hospital, clinic or donation center has its own unique procedures and policies and the importance of a phlebotomist to follow these exactly in order for the system of that particular facility to function optimally.
Clearly give a general idea of the standard processes involved in collecting and labeling samples, show your awareness of the consequences of not following procedures as well as your dedication to ensuring accuracy and mitigating potential disaster by performing this task according to stipulated regulations.
What would you do to prevent a hematoma? What would you advise patients who get hematomas?
Hematomas are painful for patients and donors and, if a plasma donor, can cause deferral until the hematoma heals. There are several ways in which a phlebotomist can reduce the patient or donors’ chances of developing a hematoma forming in the first place.
Explain what you would do to avoid the procedure being painful for patients and donors. Phlebotomists can use several techniques to reduce the likelihood of a hematoma forming. Candidates should know how to avoid penetrating the far vein wall, how you would remove the tourniquet after drawing blood and before you remove the needle and how you would deal with a patient should a hematoma develop.
How would you approach drawing blood from a patient who is afraid of needles or who has had a prior negative experience whilst having their blood drawn?
This is probably one of the most common questions you’re likely to be asked in a phlebotomy job interview because there are so many people scared of needles. Children and people with prior negative experiences are particularly challenging.
Explain what you would do to allay a patient’s fears, keep them calm, make them comfortable and draw their blood as painlessly and pleasantly as possible. Give some examples of strategies you would employ specifically when dealing with children and patients whose veins are difficult to find.
Phlebotomy Interview Attire
Although a cliché, it is very true that first impressions count. What you wear to your interview has a major impact on how the interview goes and the interviewer’s impression of you.
As a phlebotomist you want to give the impression of professionalism, being neat and tidy, efficient and affable.
To this end you should dress as simply and neutrally as possible. A good color to wear to a phlebotomy interview is dark blue. Black, charcoal or grey are also good. Make sure your outfit is business-like and not form-fitting and keep make-up and jewelry to the bare minimum. Wearing bright colors or whites or lots of jewelry and make-up is distracting. You want to be as neutral as possible so that your interviewer remembers you and not your outfit.
In order to keep your stress levels down on the day of your interview you should make sure you plan your outfit ahead of time. And remember to check for any stray threads, dropped hems or wrinkles so that you can pull out your sewing kit or iron if needs be.
Here are a couple of helpful tips:
- Remove brightly colored nail polish and make sure your nails are not long.
- Your hair should be neat, tied up if long and away from your face.
- Don’t wear any bracelets or rings other than a wedding band.
- Wear closed shoes and avoid high heels.
- Wear black shoes and make sure they are polished.
- Make sure your hair is brushed back and doesn’t cover your eyes.
- Wear a plain white shirt with dark pants if you are not comfortable in a suit.
- Nails must be clean and trimmed.
Your Phlebotomy Job Interview
As already mentioned you should prepare for your phlebotomy interview by doing some research into the company you are applying for a job at, tweak your resume to suit the job description they have provided and do your homework so you’re prepared for questions usually asked in a phlebotomy job interview.
In addition to this, you should make a list of questions that could possibly arise out of your resume and know how to answer them.
Also be prepared to answer questions like: “Tell me about yourself”, “Why would you like to work here?”, “Why did you leave your last job?”, “What’s your greatest strength?”, “What’s your biggest weakness?”, “How do you cope under pressure?” and “Where do you see yourself in 5 years’ time?”.
Make a list of questions you have about the job, your hours or the remuneration. Perhaps you have some questions about the company, its ethos, what the staff are like or who your immediate boss would be. Ask questions that will help you ascertain whether this job is a good fit for you. There are some examples of questions you may want to ask a bit further on in this article.
Be prepared! Don’t just make sure your outfit is in order, have extra copies of your resume and a list of references handy, pack a notepad and pen, a bottle of water and some breath mints or gum. Know how you are getting to the interview and plan your route if you’re driving. Contact your references to let them know that they may be getting a call from a prospective employer and, finally, get a good night’s sleep.
Phlebotomy Interview Questions To Ask
- Who would I be reporting to?
- What do you enjoy about working here?
- What would a typical day in this position be like?
- Do you offer any assistance to help your staff grow professionally?
- Do you think the company lives up to its core values?
- How do I compare to the ideal candidate you are looking for?
- Do you need me to elaborate on anything I have said or that is in my resume?
- Is there anything else you think is important for me to know about working here?
- Will I need to be interviewed or meet anyone else before you make your final decision?
- Can you give me any indication of when you will be able to let me know whether my application has been successful or not?
Phlebotomy Supervisor Interview Questions
The questions asked in an interview for a phlebotomy supervisor may be slightly different than those for a phlebotomist because it is a managerial position so additional skills are required.
Here are some of the questions that may be asked in a Phlebotomy supervisor interview.
- How do you think your subordinates would describe you?
- How do you respond to criticism?
- What would you do if someone on your team was not doing their job efficiently?
- What do you think makes you a good manager?
- How do you keep your staff motivated?
- Tell me about a good decision and a bad decision you have made at work recently and tell me what you think you did differently that affected the outcomes.
- How do you instill confidence in your subordinates?
- Where do you see yourself in 5 years’ time?
- Why do you think you would be the ideal candidate for this position?
- What is the most difficult situation you have found yourself in as a phlebotomy supervisor and how did you handle it?
- What particularly appeals to you about working here?
- What do you consider your greatest accomplishment to be?
- How do you manage stress when working under pressure?
- What salary are you looking for?
Take some time to rehearse your answers to these questions as your response could be the make or break of you getting hired or not.
Hopefully, this article has given you some insight into what to expect in an interview for a phlebotomy job and how to prepare for it. All should have to do now is set your alarm, arrive punctually, breathe and show them that you are the candidate they’re looking for.